Return and Refund Policy

Thank you for shopping with Faithfully Whole. Each item is made especially for you, and we take great care in ensuring quality and accuracy

❌ Returns & Exchanges

Because all products are made-to-order, we do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Buyer’s remorse
  • Gift-related preferences

Please review product details and sizing information carefully before placing your order.

✅ Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or not as ordered, we will gladly make it right.

Please contact us within 5 days of delivery and include:

  • Your order number
  • Clear photos of the item and packaging
  • A brief description of the issue

Once your claim is reviewed and approved, we will send a replacement at no additional cost.

🚫 Refunds

We do not offer refunds for made-to-order items.

Refunds may only be issued in rare cases where a replacement is not possible.

🎁 Sale & Gift Items

All sale items and gifted items are final sale and are not eligible for returns, exchanges, or refunds.

✏️ Order Changes & Cancellations

Orders may be canceled or modified within 12 hours of purchase.

After this time, production begins and changes or cancellations are no longer possible.

💬 Need Assistance?

If you have any concerns about your order, please reach out through our Contact Page. We’re here to help and will do our best to resolve any issues.